Piranesi is a heritage Italian jewelry house founded in 1845, known for its refined craftsmanship and vibrant gemstones. Now based in New York and Aspen, the family-run brand blends Old World elegance with modern design, creating timeless pieces that reflect both tradition and bold sophistication.


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FAQ's

Where can I buy Piranesi from?

You can buy directly from our website www.frostfratelli.com

How do I know the items you are selling are original?

We are an official authorized online retailer, please feel free to check the official Piranesi website to confirm this for piece of mind.

Does the item come with box and warranty?

Yes, all pieces are delivered as you would expect with box, brands warranty and shopping bag.

Can you source a specific piece if it is not listed on your website?

Absolutely. Through our direct relationship with the brand, we can source or special order specific models or configurations upon request.  

What is the returns policy?

We offer a 14-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item. If returned after the 14-day policy a store credit will be issued. Please note any bespoke orders are final sale.

How can I contact customer support ?

You can reach our customer support team by emailing info@frostfratelli.com, WhatsApp or live chat all of which can be found on our contact us page. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.